Soft Skills are non-technical skills that help to improve the way employees perform in the workplace. Soft Skills Training makes a big difference to the way employees go about their day-to-day responsibilities, solve problems, interact with their colleagues, clients and management. Soft Skills remains a broad term that encompasses a wide range of topics, ranging from interpersonal skills to communication skills, Emotional Intelligence, time management and more.
In years gone by, it was hard skills were more sought after by hiring managers when recruiting new employees, however in today’s business world, most forward-thinking companies see the true value of recruiting individuals who have some soft skills training under their belts. The thought behind this is that just because someone may be technically brilliant and able to expertly use the company’s systems or software, they could be lacking in key soft skills such as time management skills, resulting in their failure to ever meet their deliverables on time.
Soft skills training is vital and the skills learned are transferable to other positions, whichmeans that employers, managers and all levels of staff will benefit from the development of their soft skills through attending training, knowing that they can be applied elsewhere in the future.
With the vast array of soft skills training available, it is natural for employers to wonder where to start in terms of which training to enrol their employees on first.
Career experts now say that 93% of employers now want to see soft skills when they recruitcandidates. This can be in the form of formal certifications, soft skills training coursesattended, or simply including skills on your Linkedin profile.
EFFECTIVE COMMUNICATION SKILLS
A strong communicator is able to get their ideas across as well as genuinely listening to others. Effective Communication skills needed in the workplace include Business writing, speaking, active listening, and collaboration.
Although not every job involves managing teams or leading others, most employers value employees who can demonstrate the ability to manage both situations and people. The ability to handle others during difficult situations and find solutions is a key soft skill that many employers look for.
Collaboration Skills Training
Employers place value in candidates who work well with other team members. Often technically brilliant individuals have trouble collaborating and working with others. Regardless of their role, employees simply need to be able to work effectively with those around them.
Time Management Training
People with Time management skills tend to get more done in less time, even when their time is tight and deadlines are fast approaching. High-performing employeesalmost always manage their time well and submit their deliverables in good time. By contrast, a lack of time management skills often goes hand in hand with poor productivity. A team member’s ability to meet deadlines is often down to not having the tools or techniques at their disposal. Time Management training courses can help employees with a framework, putting them on the right path.
Emotional Intelligence Training
Managing your emotions and building strong professional relationships is an important skill that successful professionals need. Emotional Intelligence is a soft skill that can be developed through training. Leaders can make a huge impact with their teams through their ability to influence, motivate and collaborate with their teams.
Problem Solving Training
Great problem solvers can analyse challenges they face and work toward finding solutions, independently or in a team. Problem solving training includes critical thinking, decisionmaking, and a proactive approach towards asking questions and exploring new ideas.
As with any skill, developing your soft skills can take time. Some of these skills come with on-the-job work experience, whilst others are as a direct result of attending soft skills training. Some employees can learn new soft skills via online training courses, whilst others would benefit more from a face-to-face soft skills workshop.