Problem solving & decision making
This training covers key techniques used in solving workplace problems, including identifying root causes, generating and evaluating alternative solutions, and making appropriate decisions.
find the right solution and decide what to do
Problem solving and decision making skills are both important because they can help you to navigate a variety of situations that might come up at work. They complement one another and can be used to resolve many of the same issues. Both problem-solving and decision-making involve critical thinking.
the right solution
problem solving & decision making Training
TOPICS COVERED DURING THE PROGRAMME
01. Introduction to problem-solving and decision-making
- Problem-solving and decision-making styles
- Identifying your style
- Working with the different styles
02. Defining and analyzing problems
- Creating a Problem Statement
- Analyzing and understanding the problem
- Identifying and determining root cause using the Fish Bone Diagram
03. Generating alternative solutions
- Generating possible solutions
- Analyzing the risks
- Processing and simulating outcomes
04. Decision making
- Determine a decision-making approach
- Developing an action plan
- Implementing the solution
Course overview
- Anticipate and identify problems
- Generate and evaluate alternative solutions to problems
- Making decisions and taking responsibility for them
- Individual and group exercises.
- Demonstrations.
- Role Plays.
- Games.
Anyone who wants to understand how to identify problems, generate solutions and implement them successfully.
1-2 days.
Maximum size of 15.
Available on request.
- Classroom.
- Virtual.
REQUEST YOUR QUOTATION
Receive a no obligation proposal for training your team. Discover the full range of training options and courses available.
PROGRAMMES COMPLETED
Follow us
GET OUR LATEST NEWS AND FREE TRAINING RESOURCES
Be the first to receive our latest news, offers and resources.
Plaza Office Tower 41 Floor
Jl. M. H. Thamrin Kav. 28-30 Jakarta 10350 Indonesia
+62(0)212302123
Newsletter
Want to receive our latest free videos, articles and offers? Subscribe to our Newsletter here.
