EFFECTIVE COMMUNICATION
Being able to communicate effectively is perhaps the most important of all life skills. It is what enables us to pass information to other people, and to understand what is said to us. In this highly interactive, motivating workshop, participants develop their communication skills with the help of our highly experienced coaches.
COMMUNICATE WITH GREATER INFLUENCE AND IMPACT
This highly interactive workshop helps learners develop skills and strategies for successful communication in a modern business environment. Through case study scenarios, role plays, personality tests and filmed mini-presentations you will learn how to communicate better with other people. These new skills will help you to better influence management, colleagues and clients for maximum efficiency.
WORKING RELATIONSHIPS
TOPICS COVERED DURING THE PROGRAMME
01. COMMUNICATING WITH IMPACT
- Understanding what effective communication is.
- Communicating a positive image.
- Creating clear, professional messages.
02. COMMUNICATION STYLES
- Understanding your own communication style and strengths.
- Recognizing different personalities and communication styles.
- Communicating effectively with colleagues, clients and others.
03. THE IMPORTANCE OF LISTENING
- Active listening.
- Being empathetic.
- Clarifying information.
04. COMMUNICATION TOOLS
- When and how to use communication tools (emails, sms, phone calls, meetings).
- Prepare and organize effective meeting sessions.
- Communicate professionally through every available communication channel.
Course overview
- Communicate with greater influence and impact to obtain better results from your team.
- Develop your company’s skills for internal and external communications.
- Develop better working relationships and improved working efficiency and productivity.
- Demonstrations.
- Role Plays.
- Games.
Anyone who wants to improve their interpersonal communication skills. And represent their company more professionally.
1-2 days
Maximum size of 15.
Available on request.
- Classroom.
- Virtual.
REQUEST YOUR QUOTATION
Receive a no obligation proposal for training your team. Discover the full range of training options and courses available.
PROGRAMMES COMPLETED
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