soft skills online training provider

EFFECTIVE COMMUNICATION

Being able to communicate effectively is perhaps the most important of all life skills. It is what enables us to pass information to other people, and to understand what is said to us. In this highly interactive, motivating workshop, participants develop their communication skills with the help of our highly experienced coaches.

Communication skills

COMMUNICATE WITH GREATER INFLUENCE AND IMPACT

This highly interactive workshop helps learners develop skills and strategies for successful communication in a modern business environment. Through case study scenarios, role plays, personality tests and filmed mini-presentations you will learn how to communicate better with other people. These new skills will help you to better influence management, colleagues and clients for maximum efficiency.

DEVELOP BETTER

WORKING RELATIONSHIPS

Effective communication

TOPICS COVERED DURING THE PROGRAMME

01. COMMUNICATING WITH IMPACT
  • Understanding what effective communication is.
  • Communicating a positive image.
  • Creating clear, professional messages.
02. COMMUNICATION STYLES
  • Understanding your own communication style and strengths.
  • Recognizing different personalities and communication styles.
  • Communicating effectively with colleagues, clients and others.
03. THE IMPORTANCE OF LISTENING
  • Active listening.
  • Being empathetic.
  • Clarifying information.
04. COMMUNICATION TOOLS
  • When and how to use communication tools (emails, sms, phone calls, meetings).
  • Prepare and organize effective meeting sessions.
  • Communicate professionally through every available communication channel.

 

About This Training

Course overview

  • Communicate with greater influence and impact to obtain better results from your team.
  • Develop your company’s skills for internal and external communications.
  • Develop better working relationships and improved working efficiency and productivity.
  • Demonstrations.
  • Role Plays.
  • Games.

Anyone who wants to improve their interpersonal communication skills. And represent their company more professionally.

1-2 days

Maximum size of 15.

Available on request.

  • Classroom.
  • Virtual.
GET IN TOUCH

GOT A TEAM TO TRAIN?

If you have a team of employees to train, we specialise in developing customised programmes for all levels of seniority. Contact us for a free, no obligation consultation.

GET OUR LATEST NEWS AND FREE TRAINING RESOURCES

Be the first to receive our latest news, offers and resources.

soft skills online training provider

Plaza Office Tower 41 Floor
Jl. M. H. Thamrin Kav. 28-30 Jakarta 10350 Indonesia

+62(0)212302123

Newsletter

Want to receive our latest free videos, articles and offers? Subscribe to our Newsletter here. 

Copyright © 2022 KPI Consultancy. All rights reserved.
Call now