Description
SALES SKILLS FUNDAMENTALS PRIVATE COACHING – TOPICS COVERED
QUALITIES OF A PROFESSIONAL SALES PERSON
- Making first impressions and positive body language
- Sales person qualities
- Building trust and respect
UNDERSTANDING A CUSTOMER’S NEEDS AND LISTENING SKILLS
- Active listening
- Identifying needs
- Empathy with the prospect
FEATURES AND BENEFITS
- Identifying the difference between features, functions and benefits
- Turning features into benefits
- Selling a solution
NEGOTIATION AND HANDLING THE PRICE
- Objection handling and price objections
- Negotiation styles and methods
- Delivering Win-Win outcomes in a negotiation