Description
EMOTIONAL INTELLIGENCE ESSENTIALS TRAINING
The program prioritizes developing competencies in recognizing and managing emotions, controlling behaviors that impede performance, and applying practical interventions for self and others’ management.
BY THE END OF THIS COURSE, PARTICIPANTS WILL BE ABLE TO:
- Discover what Emotional intelligence (EQ) is and why it matters to manage emotions
- Learn how to manage behaviours that hold you back from optimal performance: Outbrust; Anger; Stress; ( Emotional Hijack ).
- Apply practical interventions for managing yourself and others in the workplace
WHAT WILL YOU LEARN
WHAT EQ IS AND WHY IT MATTERS
- Understanding emotions and their meaning.
- Understanding the centre of emotions.
- Learn and apply proven interventions to develop your EQ & Mental Resilience
SELF-CONTROL AND MANAGEMENT
- Understanding the sources of an emotional hijack.
- Managing your emotional patterns.
- Learn how to manage behaviours that hold you back from optimal performance: Outburst; Anger; Stress
DEVELOPING YOUR EMOTIONAL INTELLIGENCE (EQ)
- Apply consequential thinking to manage your emotions
- Navigate your emotions using Feel-Think-Act (FTA)
- Build and maintain energy levels at work
BUILDING RELATIONSHIPS AND MANAGING OTHERS
- Understanding and managing others
- Building rapport consciously Integrating empathy to promote strong and trustworthy relationships.
- Practice proven techniques to become more outcome-focussed
