Description
EFFECTIVE NEGOTIATION SKILLS TRAINING
BY THE END OF THIS COURSE, PARTICIPANTS WILL BE ABLE TO:
- Feel more confident when negotiating
- Positively influence the outcomes of your negotiations
- Achieve win-win outcomes in negotiations
WHAT WILL YOU LEARN
INTRODUCTION TO NEGOTIATION SKILLS
- What is negotiation?
- When is negotiation a good idea?
- The three steps of an effective negotiation
INTERESTS IN A NEGOTIATION
- The difference between positions and interests
- Identifying and prioritising your interests
- Common mistakes when handling interests
OPTIONS IN NEGOTIATING
- Generating and evaluating possible options
- Identifying your ideal outcome
- Common errors when generating options
DELIVERING FAIR NEGOTIATION OUTCOMES
- Establishing and agreeing criteria
- Common pitfalls when evaluating fairness
- Negotiation tactics to reach a win-win outcome