Description
EFFECTIVE COMMUNICATION SKILLS PRIVATE COACHING – TOPIC COVERED
Communicating with Impact
- Understanding what effective communication is.
- Communicating a positive image.
- Creating clear, professional messages.
Communication Styles
- Understanding your own communication style and strengths.
- Recognizing different personalities and communication styles.
- Communicating effectively with colleagues, clients and others.
The Importance of Understanding Others
- Mastering the Active listening technique
- Being empathetic and understanding others’ point of view
- Clarifying information.
Communication Tools
- When and how to use communication tools (emails, sms, instant messaging, phone calls, meetings)
- Prepare and organise effective meetings
- Communicate professionally through every available communication channel
