EFFECTIVE COMMUNICATION COACHING – TOPICS COVERED
COMMUNICATING WITH IMPACT
- Understanding what effective communication is.
- Communicating a positive image.
- Creating clear, professional messages.
- Understanding your own communication style and strengths.
- Recognizing different personalities and communication styles.
- Communicating effectively with colleagues, clients and others.
THE IMPORTANCE OF LISTENING
- Active listening.
- Being empathetic.
- Clarifying information.
- When and how to use communication tools (emails, sms, phone calls, meetings).
- Prepare and organize effective meeting sessions.
- Communicate professionally through every available communication channel.