soft skills online training provider

Business Manners & Communication

Rp11,500,000Rp20,900,000

Business etiquette is important because it creates a professional, mutually respectful atmosphere and improves communication, which helps an office serve as a productive place. People feel better about their jobs when they feel respected, and that translates into better customer relationships as well

Business Manners & Communication

Rp11,500,000Rp20,900,000

Business etiquette is important because it creates a professional, mutually respectful atmosphere and improves communication, which helps an office serve as a productive place. People feel better about their jobs when they feel respected, and that translates into better customer relationships as well

Description

BUSINESS MANNERS & COMMUNICATION TRAINING

This engaging workshop on business manners and communication enhances confidence and interpersonal skills. It begins with self-awareness and fostering a positive mindset, emphasizing the significance of understanding customers. The workshop covers creating great first impressions through appearance and professionalism, highlighting the impact of grooming.

 

By the end of this course, participants will be able to:

  • Represent their organization better than ever before
  • Take the stress out of challenging, difficult situations
  • Communicate more professionally and effectively with customers

 

WHAT WILL YOU LEARN

BOOSTING YOUR CONFIDENCE

  • Knowing yourself and creating a positive mindset
  • The importance of customers
  • Who are your customers?

 

GREAT FIRST IMPRESSIONS

  • The importance of appearance in representing your company’s values and image
  • Professionalism and how we are perceived by others
  • Grooming

 

INTERPERSONAL COMMUNICATION

  • Ussertive communication
  • Verbal / non-verbal communication
  • Using positive language and applying the correct etiquette

 

DIFFERENT COMMUNICATION STYLES

  • Knowing your commucication type
  • Recognizing communication styles
  • Adapting your communications to different customers
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+

Description

BUSINESS MANNERS & COMMUNICATION TRAINING

This engaging workshop on business manners and communication enhances confidence and interpersonal skills. It begins with self-awareness and fostering a positive mindset, emphasizing the significance of understanding customers. The workshop covers creating great first impressions through appearance and professionalism, highlighting the impact of grooming.

 

By the end of this course, participants will be able to:

  • Represent their organization better than ever before
  • Take the stress out of challenging, difficult situations
  • Communicate more professionally and effectively with customers

 

WHAT WILL YOU LEARN

BOOSTING YOUR CONFIDENCE

  • Knowing yourself and creating a positive mindset
  • The importance of customers
  • Who are your customers?

 

GREAT FIRST IMPRESSIONS

  • The importance of appearance in representing your company’s values and image
  • Professionalism and how we are perceived by others
  • Grooming

 

INTERPERSONAL COMMUNICATION

  • Ussertive communication
  • Verbal / non-verbal communication
  • Using positive language and applying the correct etiquette

 

DIFFERENT COMMUNICATION STYLES

  • Knowing your commucication type
  • Recognizing communication styles
  • Adapting your communications to different customers
-
+
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