Deskripsi
EFFECTIVE NEGOTIATION SKILLS TRAINING
BY THE END OF THIS COURSE, PARTICIPANTS WILL BE ABLE TO:
- Feel more confident when negotiating
- Positively influence the outcomes of your negotiations
- Achieve win-win outcomes in negotiations
WHAT WILL YOU LEARN
INTRODUCTION TO NEGOTIATION SKILLS
- What is negotiation?
- When is negotiation a good idea?
- The three steps of an effective negotiation
INTERESTS IN A NEGOTIATION
- Perbedaan antara posisi dan kepentingan
- Mengenali dan memprioritaskan minat Anda
- Kesalahan umum saat menangani kepentingan
OPTIONS IN NEGOTIATING
- Menghasilkan dan mengevaluasi opsi yang memungkinkan
- Mengenali hasil ideal Anda
- Kesalahan umum saat menghasilkan opsi
DELIVERING FAIR NEGOTIATION OUTCOMES
- Menetapkan dan menyetujui kriteria
- Kesalahan umum saat mengevaluasi keadaan
- Negotiation tactics to reach a win-win outcome