Effective Communication

Rp6,000,000Rp17,500,000

This highly interactive workshop helps learners develop skills and strategies for successful communication in a modern business environment. You will learn how to communicate better with other people. These new skills will help you to better influence management, colleagues and clients for maximum efficiency.

SKU: 20-1-1-1-3 Category:

Description

TOPICS COVERED DURING THE PROGRAMME

01. COMMUNICATING WITH IMPACT
  • Understanding what effective communication is.
  • Communicating a positive image.
  • Creating clear, professional messages.
02. COMMUNICATION STYLES
  • Understanding your own communication style and strengths.
  • Recognizing different personalities and communication styles.
  • Communicating effectively with colleagues, clients and others.
03. THE IMPORTANCE OF LISTENING
  • Active listening.
  • Being empathetic.
  • Clarifying information.
04. COMMUNICATION TOOLS
  • When and how to use communication tools (emails, sms, phone calls, meetings).
  • Prepare and organize effective meeting sessions.
  • Communicate professionally through every available communication channel.