soft skills online training provider

Problem solving & decision making

This training covers key techniques used in solving workplace problems, including identifying root causes, generating and evaluating alternative solutions, and making appropriate decisions.

problem solving & decision making

find the right solution and decide what to do

Problem solving and decision making skills are both important because they can help you to navigate a variety of situations that might come up at work. They complement one another and can be used to resolve many of the same issues. Both problem-solving and decision-making involve critical thinking.

FIND

the right solution

problem solving & decision making Training

TOPICS COVERED DURING THE PROGRAMME

01. Introduction to problem-solving and decision-making
  • Problem-solving and decision-making styles
  • Identifying your style
  • Working with the different styles
02. Defining and analyzing problems
  • Creating a Problem Statement
  • Analyzing and understanding the problem
  • Identifying and determining root cause using the Fish Bone Diagram
03. Generating alternative solutions
  • Generating possible solutions
  • Analyzing the risks
  • Processing and simulating outcomes
04. Decision making
  • Determine a decision-making approach
  • Developing an action plan
  • Implementing the solution
About This Training

Course overview

  • Anticipate and identify problems
  • Generate and evaluate alternative solutions to problems
  • Making decisions and taking responsibility for them
  • Individual and group exercises.
  • Demonstrations.
  • Role Plays.
  • Games.

Anyone who wants to understand how to identify problems, generate solutions and implement them successfully.

1-2 days.

Maximum size of 15.

Available on request.

  • Classroom.
  • Virtual.
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GOT A TEAM TO TRAIN?

If you have a team of employees to train, we specialise in developing customised programmes for all levels of seniority. Contact us for a free, no obligation consultation.

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soft skills online training provider

Plaza Office Tower 41 Floor
Jl. M. H. Thamrin Kav. 28-30 Jakarta 10350 Indonesia

+62(0)212302123

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